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We are moving our station to a new hosting provider. Clipart of a Server Cabinet by the World

For those who are not familiar with that - a hosting provider is a larger set of servers that hold the programs and files that make up a website, and feed them to you when you click on them. There is more to it - but the basics are all we need to explain this.   We have been using a firm that I have used on all my websites for around 16 years, and up until lately they were fairly solid and reasonable with their costs. Recently they changed their name and possibly have changed owners. I have been working with them for over a month on a minor item that needed a click on their end to fix, but getting tired of the support emails running in circles and them taking up to a week to answer. I felt that their new level of performance and support tells me we need to move to another firm who want to try harder.

 

  In searching for a new hosting firm, I have found one that appears to be better in several key ways, which can help speed us up a bit on response times and offers SSL secure website services at no additional charge.  What this means to you is that the little notice you may get in your browser saying the site is NOT SECURE will go away.  SSL connections used to be used only by online banks, then stores, and places where you would enter sensitive data that you did not want snooped on.  Now more sites are offering SSL connections to all kinds of sites, to help improve your security and peace of mind when using a site. 

Example of site showing NOT SECURE warning in Google Chrome browser

    We will be setting up a full copy of the site on the new provider, then moving the site over a period of several days. The way the Internet looks up a site when you type it in or click on a link for it, uses thousands of special servers called DNS  (domain name servers) which tell your browser the actual Internet IP address of the site you wanted.  Like on TV such numbers are 4 groups of numbers.  You don't usually need the actual IP address of a site, but when we change servers the IP address will change also - and the DNS units worldwide may take sometimes up to 48 hours to get updated..  So during that time period it is possible that you may call up our site and get the new one, while your neighbor might get the old one, depending on the provider of their Internet service. 

    Thank you for your patience during the changes. You should not need to do anything differently on your end but just tune in and listen as usual.  If you have any questions please feel free to contact me and I will help as best I am able. 

 DJ Nick

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